Mumbra: Syed Ali Ashraf (Bhai Sahib), former chairman of the Maharashtra State Pension and Pay Advisory Board, along with several social representatives, met Thane Police Commissioner Ashutosh Dumbre and raised serious concerns over the difficulties faced by ordinary citizens in the passport department.
Several citizens have complained that unnecessary additional documents are being demanded for passport-related work, forcing them to visit offices repeatedly for the same purpose. Even after submitting the required documents, their applications are not being processed within the stipulated time.
Syed Ali Ashraf apprised the Police Commissioner of these problems in detail and demanded an investigation into the functioning of the passport department, along with measures to provide relief to the public.
Taking the complaint seriously, Police Commissioner Ashutosh Dumbre immediately summoned the Additional Police Commissioner and ordered an inquiry into the matter. He also called the concerned officials, expressed his displeasure over their functioning and directed them to take necessary corrective measures.
On the occasion, Syed Ali Ashraf thanked the Police Commissioner for his prompt action and assurance that the problems would be resolved at the earliest.
He emphasised that it was essential to ensure greater transparency and simplify the passport verification system in Mumbra and surrounding areas so that ordinary citizens do not have to waste their valuable time.
Local residents and social organisations have widely appreciated Syed Ali Ashraf’s initiative and expressed hope that this high-level intervention would lead to improvements in police verification and other passport-related procedures, providing much-needed relief to students, travellers and the general public.